Top 9 reasons for choosing Hurrah! Leaderboard.

When faced with the decision to buy a modern leaderboard or problems like CRM adoption and engagement, you may wonder, why others have chosen Hurrah! Leaderboard for their organization? Here are the top 9 reasons to choose Hurrah! for your company:   Increase Public Recognition This is a great way to motivate employees, a fundamental […]

Happy Birthday Hurrah!

A year has gone by already! It feels like only yesterday we were working on our first Sprint for Hurrah!. We knew it was going to be an awesome year, but it was much more than we expected! From the beginning we had great opportunities, starting with the Miami Dolphins! We’ve told you before how […]

Hurrah! at Call Center Week in Las Vegas! June 15-19, 2015.

Let’s meet at Call Center Week! Don’t miss this opportunity to get a closer look at Hurrah! Call Center Week is one of the prime events for Call Center industry with over 120 speakers, +2000 attendees, +1000 companies participating. Awesome new content, expo, conferences, awards, interviews and a mentalist! Yes, a mentalist! Focusing on case […]

How using Gamification helps Call Centers Improve Performance

  The job of a call center agent can be tough.  As a manager of a call center, you need to help agents deliver competent or more importantly high quality service in an efficient way. We all know it is a big challenge but not all of us know HOW it can be accomplished. Luckily, […]

CRM systems: The data entry nightmare

When it comes to adopting CRM systems, organizations face one big challenge or what we like to call the data entry nightmare. The main purpose of installing a CRM system is to have all the critical information that comes from the customer interactions stored in a database, in order to improve many key business activities […]

Miami Dolphins Accelerate Sales with Hurrah! Leaderboard®

Increasing sales, achieving goals and motivating sales people is the fundamental challenge faced by all sales & marketing organizations.  The Dolphins Management team wanted to do so while also gathering actionable data to use in decision making. They already had a CRM in place and used by Sales, but did not want it to become a stumbling block as […]

Why talk about KPIs?

As a Sales Manager or VP of Sales who leads a team, you know it is a real challenge to help your sales force achieve their goals.. Your sales team needs to be focused on performing activities that actually lead to results. But what are those activities, how do you identify them and why are […]

From CRM systems to CRM playgrounds by The Octalysis Group

The Client Relationship Management (CRM) industry has been one of the first to embrace Gamification and one of the first to become somewhat disillusioned by it. While many Gamification cases delivered great short term results (high initial  user interest, sign-up and participation rates), they still failed to achieve the long term user engagement desired. Why […]