ABOUT HURRAH!

What is Hurrah!® from the technical perspective?

It is web-based application that draws data from Microsoft Dynamics CRM® and displays performance indicators or sales, marketing or customer service teams’ metrics in a clear and visually appealing style.

How is Hurrah!® integrated with Dynamics CRM®?

Data is drawn from the working CRM system without installing any additional components. If the data exist in CRM, Hurrah!® can display it from out of box or custom entities.

Could Hurrah!® also be viewed from desktop browsers?

The solution showcases the display of valuable information on televisions located in the sales or support area of the organization, but some clients are using their workstation to view Hurrah!® as well.

How is the security in Hurrah!®?

System Administrator can easily control access to administer or view the information presented by the Hurrah!® application

What are the hard/software requirements?

Server:

  • Hardware: Processor: dual-core 1.6 GHz processor. Memory: 2-GB RAM. Hard Disk: 200 MB
  • Software: Windows Server 2008 R2 or above. IIS 7.5 or above. ASP.Net 4.5. SQL Server 2008 or above (Express editions is sufficient)

Client:

  • Hardware: Basic: Processor: Intel® Core™ i3 equivalent or greater. Recommended: 3rd-generation Core i5 equivalent or greater. Screen resolution: 1280 x 720 or greater
  • Software: Updated version of Google Chrome (Version 37 or higher) or IE 11

How is the software displayed on the TVs?

Depending on the business directives here are few examples layout:

  1. Single TV
    • Client PC connected by HDMI cable to the TV
    • Client PC using a Dongle (e.g. Google Chromecast, Microsoft Wireless Display Adapter, etc.) that allows to mirror notebook/workstation browser or screen on the TV
  2. Multiple simultaneous TVs
    • Client PC connected to HDMI splitter for multiple TV support . It is not recommended to use HDMI cables longer than 25ft. If you are looking to extend beyond 25ft you should use an HDMI extender solution.
    • Client PC connects to Advanced broadcasting solutions (e.g. ZV Pro video distribution over coax)

ABOUT MOTIVATION ENGINE

What is the Motivation Engine from a technical perspective?

It is an easy to install managed solution that works within the MS Dynamics CRM® environment, aimed at inspiring the key behaviors that drive better employee’s performance, engagement, CRM user adoption and data quality.

The motivation engine is fully contained in a Dynamics CRM Managed solution, so no additional services, sites or databases have to be deployed. The managed solution includes the web pages used to interact with the application, the plugins to process the actions, and other standard resources needed in web applications.

Which Dynamics CRM® versions are supported?

  • CRM Online
  • CRM 2011
  • CRM 2015
  • CRM 2016
  • Dynamics 365 for sales
  • Dynamics Customer Service 365

How invasive is this add-on?

It is minimally invasive. It is build using the CRM SDK, adds some scripts to existing CRM forms to display notifications (only those specified by the configurator), and adds some entries to the site map and the configuration section to allow navigation.

Standard/Default entities, such as users, teams, opportunities, etc., are not modified, except for the script registered to display notifications, keeping the environment clean. The solution can be uninstalled with a couple of clicks without leaving any trails.

What are the hard/software requirements?

CRMGamified® Motivation Engine runs within Microsoft Dynamics CRM® and thus has the same server basic requirements of the CRM. The client is just needs a web browser. Currently, the supported browsers are Chrome (v37 or above) and Internet Explorer 10 or above.