Gamification: A Fresh Take on Employee Engagement for Call Centers

The trend towards creating a more engaging work culture is gaining force. Here’s why Call Center managers should pay attention. Employee engagement is key to growing any business. Engaged employees are more motivated because they feel connected…

Essential KPIs for Staffing & Recruiting [Infographic]

    Essential Staffing & Recruiting KPIs 1. Productivity Metrics Productivity metrics measure key daily activities by recruited or team. These KPIs are useful in order to track how individuals or teams are performing…

Can Gamification Increase ROI of Sales CRM?

Poor user adoption of sales CRMs is often a major barrier to ROI. Gamification can help change that. Customer relationship management (CRM) is a technology for managing your company's relationships and interactions with customers and potential…

High Turnover is Costing Call Centers: Why Employee Retention Should be a Priority and What to do About it

Call centers are one of the industries most affected by high turnover rates. On average, call centers in the US have turnover of 30-45% according to the Quality Assurance and Training Connection (QATC). This is well above what is considered…

NewsFlash! Hurrah!'s Newest Feature

Ever find yourself needing to get your team’s attention right now? Records have been broken, prizes won, there are cookies in the break-room—now your most important updates will never get lost in the depths of inboxes or group chats again. Interrupt…

20 Motivational Quotes to Increase Sales and Encourage Teamwork in 2019

Start 2019 off right with these motivational sales quotes and shareable slides from our team to yours. With the holiday season behind us, it’s time to start focusing on the year ahead. For any sales teams this means setting up new and significant…

Outbound Sales Win Big with Hurrah! Leaderboards [Case Study]

,
After just one month using Hurrah! [The Study] Ottawa Sports and Entertainment Group (OSEG), based in Ottawa, Canada, manages three of the city’s premier sports teams and live entertainment events. Looking to develop their outbound…

New Features in Leaderboards Software: How to get the most out of Hurrah! 4.0

,
Our clients spoke, and we listened. Introducing all new features and better functionality. Hurrah! just got some shiny new updates. At Hurrah! we are proud to offer innovative and effective solutions in CRM gamification and leaderboards software.…

How to Manage CRM Data effectively: 3 Tips for Sales Ops Teams

A recent study by CSO Insights defines sales ops as, “a strategic function, designed to provide a platform for sales productivity and performance by providing integrated methods, processes, tools, technologies and analytics for the entire…

Hurrah! 4.0

Everything You Need to Know About Hurrah! 4.0 We are constantly working to improve our product to meet the needs of our clients, expand capability, and improve user experience. This time we’ve taken things a step further, and we think you’ll…

Healthy Sales Competition: A Myth or Reality?

You may have heard some say that, “Healthy competition is an oxymoron.” At CRMGamified, we’d like to politely disagree (at least when it comes to competition on the sales floor)! Here’s why. Competitions can give your sales team…

5 Ways to Improve Sales Team Communication

Communication is key to building a confident, engaged, and productive sales team.  Effective sales team communication is not just about pushing product updates and pricing information. It is also essential to keeping your team motivated,…