Using Gamification to Improve CRM Engagement

Encouraging employees to adopt a new technology within any organization can be challenging. Significant time and money is invested into a Customer Relationship Management (CRM) system to be set up specifically to meet a company’s requirements. The CRM is a key sales tool for tracking potential and existing customers. It is crucial that data is […]

Dallas Cowboys use Hurrah! to Motivate Reps and Increase Sales!

The Dallas Cowboys hold several sporting honors, including being the only NFL team to record 20 straight winning seasons. The Cowboys have a robust sales department that had already been using a CRM since 2007 to track and log sales, but they were lacking a reporting tool.   After seeing the way the Hurrah! system’s […]

Tired of updating leaderboards manually? Welcome to the new era of Real Time Leaderboards!

It is well known that monitoring operations based on “Activity and Results” KPI’s is essential for any Call Center or Telemarketing team. In the end, choosing those vital metrics and monitoring them, is what makes them succeed or not. Some time ago, this important procedure was done poorly with a delay in showing reports, sometimes […]

The Minnesota Timberwolves Win BIG with Sales Motivation Technology

The history of the Minnesota Timberwolves, an NBA expansion team formed in 1989 is full of great players and impressive accomplishments. They headed to the playoffs 8 consecutive times from 97-2004 and beat Michael Jordan and the Bulls in their heyday.   Their Sales team also has a proud history, setting the league attendance record their first year in existence, drawing more […]

10 deadly sins in User Adoption

  Everyday companies try to find the best way of engaging employees to achieve better results in user adoption. Most companies are not aware of certain mistakes that can compromise the expected results. Pablo Peralta wraps up 10 ponderous common errors to avoid. Download this Whitepaper now and find out if your company has a seamless strategy. […]

Boston Celtics Crashing the Sales Boards with Hurrah!

The Boston Celtics, the most successful NBA franchise with 17 championships – more than any other NBA club – has relied on both its historical legacy and modern technology to achieve sales growth. The Celtics sales team knew about respecting the trust of the fan and bonding season ticket holders with the team long-term as a […]

POOR ADOPTION & ENGAGEMENT WILL COST YOU

This is what’s been on my mind lately, as I speak with existing and potential clients about the issues they face getting employees to work in CRM.   1. Importance of an Adoption Plan Along with an Implementation Plan, an Adoption Plan – that is a plan to make sure employees use what has been bought and […]

Dopamine: How Gamification helps its production making us healthier?

Dopamine is a neurotransmitter. It is a chemical messenger originated from a nervous termination that interacts with a specific receptor to produce different physiological responses helping in the transmission of signals in the brain and other vital areas. Dopamine is found in humans as well as animals, including both vertebrates and invertebrates.   How it works? This […]