What should be on your Sales KPI Dashboard: KPIs for Sales Managers

Data reporting is essential for sales managers to monitor performance. Nevertheless, lots of time can be lost wading through metrics that don't matter. The idea behind a Sales KPI ...

9 Best Automatic Sales Prospecting Tools Reviewed

  In order to set just one appointment, an average outbound salesperson needs to make 8 dials per hour and prospect for almost 6.5 hours. This doesn’t seem like a very ef...

Gamification: A Fresh Take on Employee Engagement for Call Centers

The trend towards creating a more engaging work culture is gaining force. Here’s why Call Center managers should pay attention. Employee engagement is key to growing any busines...

Essential KPIs for Staffing & Recruiting [Infographic]

    Essential Staffing & Recruiting KPIs 1. Productivity Metrics Productivity metrics measure key daily activities by recruited or team. These KPIs are us...

Can Gamification Increase ROI of Sales CRM?

Poor user adoption of sales CRMs is often a major barrier to ROI. Gamification can help change that. Customer relationship management (CRM) is a technology for managing your compa...

High Turnover is Costing Call Centers: Why Employee Retention Should be a Priority and What to do About it

Call centers are one of the industries most affected by high turnover rates. On average, call centers in the US have turnover of 30-45% according to the Quality Assurance and Train...

NewsFlash! Hurrah!'s Newest Feature

Ever find yourself needing to get your team’s attention right now? Records have been broken, prizes won, there are cookies in the break-room—now your most important updates wi...

20 Motivational Quotes to Increase Sales and Encourage Teamwork in 2019

Start 2019 off right with these motivational sales quotes and shareable slides from our team to yours. With the holiday season behind us, it’s time to start focusing on the year...

How to Manage CRM Data effectively: 3 Tips for Sales Ops Teams

A recent study by CSO Insights defines sales ops as, “a strategic function, designed to provide a platform for sales productivity and performance by providing integrated methods...

Hurrah! 4.0

Everything You Need to Know About Hurrah! 4.0 We are constantly working to improve our product to meet the needs of our clients, expand capability, and improve user experience. Th...

Healthy Sales Competition: A Myth or Reality?

You may have heard some say that, “Healthy competition is an oxymoron.” At CRMGamified, we’d like to politely disagree (at least when it comes to competition on the sales flo...

5 Ways to Improve Sales Team Communication

Communication is key to building a confident, engaged, and productive sales team.  Effective sales team communication is not just about pushing product updates and pricing info...