Posts

The Top 6 CRM Gamification Mistakes (And How to Avoid Them!)

When we implement Gamification on our CRM, we expect to take full advantage of it. Right? In this post, we are going to show you the most common mistakes during this process, so you can be aware and avoid them at all costs. Don’t let any…

POOR ADOPTION & ENGAGEMENT WILL COST YOU

This is what’s been on my mind lately, as I speak with existing and potential clients about the issues they face getting employees to work in CRM.   1. Importance of an Adoption Plan Along with an Implementation Plan, an Adoption…

3 Tips to Become a Rainmaker in Sales & CRM

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What are the best days and times to close sales? Why shouldn’t you drink coffee in a sales meeting? When having lunch with customers, why should you take the best seat at the table? Why should you never ‘be in a meeting’ when a customer…

CRM systems: The data entry nightmare

When it comes to adopting CRM systems, organizations face one big challenge or what we like to call the data entry nightmare. The main purpose of installing a CRM system is to have all the critical information that comes from the customer…

From CRM systems to CRM playgrounds by The Octalysis Group

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The Client Relationship Management (CRM) industry has been one of the first to embrace Gamification and one of the first to become somewhat disillusioned by it. While many Gamification cases delivered great short term results (high initial  user…