Posts

Why Wait for Sales Success?

I often hear from clients that they are in the midst of their CRM upgrade and they feel it’s best to wait until after deployment to implement gamification and productivity solutions.  Of course, I understand that everyone is busy and technology…

How fun and recognition changes everything in CRM...

Hi, As some of you may know, in the last CRMUG Magazine issue I wrote about gamification in CRM and cited a personal anecdote on how I changed the negative corporate CRM sales training atmosphere and turned it into positive one, once I injected…

A CRM ROI Calculator for the ROI you don't have yet!

Hello Everybody! Do you remember that little post we shared about the 10 deadly sins in CRM Adoption? It was really just a quick translation to English of the key points in Pablo Peralta’s original in Spanish. Well, that article was our…