CRM

Any company that interacts with clients on a regular basis has a significant amount of information associated with those relationships. Customer Relationship Management, or CRM, helps to manage relationships with current and potential customers. Its design improves the way that teams function and build lasting relationships with clients.

CRM also refers to a category of software designed to manage customer information and interactions with representatives with the goal of forming better business relationships. Furthermore, it provides a wealth of information for managers to make better informed and faster decisions.

Certainly, these systems have become increasingly popular in the last few decades and the pool of options has grown extensively.

What is the best CRM for Sales Teams? Which are the most common gamification mistakes? What is the best way to effectively avoid them?

Learn all that and much more!

What is the best CRM for Sales Teams? Salesforce vs. Dynamics 365

Choosing the best CRM for sales teams is a challenge for companies both big and small. The right system can be an invaluable tool, and the wrong one can be a waste of money and tim...

Top 6 CRM Gamification Mistakes (And How to Avoid Them!)

Gamification has become an extremely successful tool to boost productivity among salespeople. Yet, as it happens with any tool, when you incorrectly implement gamification on the C...

Using Gamification to Improve CRM Engagement

Encouraging employees to adopt new technology within any organization can be challenging. As a result, companies invest a significant amount of time and money in a Customer Relatio...

10 deadly sins in CRM User Adoption

  Everyday companies try to find the best way of engaging employees to achieve better results in user adoption. Most companies are not aware of certain mistakes that can ...

From CRM systems to CRM playgrounds by The Octalysis Group

The Client Relationship Management (CRM) industry has been one of the first to embrace Gamification and one of the first to become somewhat disillusioned by it. While many Gamifica...

A CRM ROI Calculator for the ROI you don't have yet!

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Hello Everybody! Do you remember that little post we shared about the 10 deadly sins in CRM Adoption? It was really just a quick translation to English of the key points in Pablo...

10 Deadly Sins in CRM User Adoption

Hi Everybody! Today we have a very interesting blog post published by the MVP behind CRMGamified, Pablo Peralta, in which he explains the importance of User Adoption for CRM. Th...