3 ways to get the most out of Hurrah! In 3 minutes or less

Some of our favorite ways to use Hurrah! have nothing to do with KPIs. Try adding content with a personal touch, sharing tips for your team, and celebrating your great employees. H...

High Turnover is Costing Call Centers: Why Employee Retention Should be a Priority and What to do About it

Call centers are one of the industries most affected by high turnover rates. On average, call centers in the US have turnover of 30-45% according to the Quality Assurance and Train...

5 Ways to Improve Sales Team Communication

Communication is key to building a confident, engaged, and productive sales team.  Effective sales team communication is not just about pushing product updates and pricing info...

Gamification: The Best Tool to Captivate Millennials

Millennials are proven to be the hardest generation of talent to retain at work. Until the arrival of gamification. Millennials are known for being autonomous, restless and keen ...