NewsFlash! Hurrah!’s Newest Feature

Ever find yourself needing to get your team’s attention right now?

Records have been broken, prizes won, there are cookies in the break-room—now your most important updates will never get lost in the depths of inboxes or group chats again.

Interrupt your regularly scheduled programming any time with NewsFlashes on your Hurrah! Channel.

Instantly send your messages, images, and videos directly to your Hurrah! TVs. NewsFlashes will interrupt your running slideshows for as long as you’d like and then disappear, allowing channels to resume their regular sequences.

While you’re here we’ll take the opportunity to let you know that Big Events now have a fun new look. But don’t worry, your favorite feature hasn’t forgotten you, it’s just going through its edgy phase.

If you have no idea what this is all about, but you’d like to, give us a shout. We’ll be happy to introduce you to Hurrah! Leaderboards, the gamification platform to get your sales and service team motivated every day!

Case Study: Outbound Sales Win Big with Hurrah! Leaderboards

After just one month using Hurrah!

Case Study Sales Improvement Statistics

[The Study]

Ottawa Sports and Entertainment Group (OSEG), based in Ottawa, Canada, manages three of the city’s premier sports teams and live entertainment events. Looking to develop their outbound sales culture with a more engaging sales team environment, they chose  Hurrah! Leaderboards, to introduce gamification into their daily activities. Hurrah!’s simple, high-impact solution with for tracking KPIs and broadcasting live updates helped OSEG transform their sales team culture and engage employees with their goals. In no time they were seeing positive impact on team dynamics and sales results.

[The Results]

Compared to previous seasons, after just one month using Hurrah!, the sales team surged ahead in annual campaign sales by $2 million—a 61% improvement. While a variety of factors will have played a role in this outstanding progress, OSEG leadership considers Hurrah! to be an important contributor. In fact, Sales Director, Chris Atack was confident that Hurrah! is directly responsible for at least a 10% improvement in performance, representing a return 81 times the value of their initial annual investment in just 1 month.

[The Takeaway]

OSEG’s impressive results with Hurrah! demonstrate just how much impact team culture has on sales performance.

“[Hurrah!] keeps them focused in on the activities that are important to their managers and to the organization, and it encourages that sense of camaraderie and teamwork that you need. Even though sales people are individual contributors, they’re all part of a team that has a much wider goal that’s way more important than their individual goals. So bringing the team together is a big benefit of a tool like Hurrah!”

Creating a positive, motivational culture for your employees is more important than ever. OSEG and many other outstanding companies are investing in their sales teams with a Hurrah! subscription. Learn more about how you can transform your work environment and start seeing results today!

 

New Features in Leaderboards Software: How to get the most out of Hurrah! 4.0

Our clients spoke, and we listened. Introducing all new features and better functionality.

Hurrah! just got some shiny new updates. At Hurrah! we are proud to offer innovative and effective solutions in CRM gamification and leaderboards software. We are constantly working to improve our product to meet the needs of our clients, expand capability, and improve user experience. This time we’ve taken things a step further, and we think you’ll like what we’ve done. Our development and customer success teams joined forces to take what we learned from on-site check-ins and client feedback, and overhaul the Hurrah! platform with all new features and an improved UI.

The result is Hurrah! 4.0.

With this newest update, we’re introducing exciting new features as well as functional improvements that make using Hurrah! easier than ever. Hurrah! 4.0 presents brand new Contest slides, a new Centralized TV Management system, expanded capability in Big Events and Announcements slides, an improved Countdown slide template, streamlined user registration, plus application improvements to overall performance.

We’ve got lots to say about all our great new features. To start, here’s a short introduction to what’s new in Hurrah! 4.0. Plus, we’ve included heaps of helpful tips on how to get the most out of Hurrah!’s new capability and features!

Contests

Hurrah! now features Contests, one of the most requested new functions! Motivating your team with friendly competition just got easier and more exciting. Run contests on Bar Graph Leaderboards slides in Hurrah!

 

Specify the Key Performance Indicator you want to measure and an end time for your contest. The Contest slide will automatically isolate and display the KPI for each participant within the period that the contest is set to run. Let everyone know when the contest ends by selecting a video to go off. Set the Contest Results slide to show up to three winners and choose how long to display the winners in your slideshow.

Tip: Pair Contests with Announcement slides to publicize any incentives or prizes for contest winners.

Tip: Don’t just reward top performers, create Contests using KPI’s that allow the whole office to compete. Ex: instead of running a contest on “confirmed sales,” choose a KPI, like “customer contacts made.”

Aggregate Metrics for Big Events:

Big Events are designed to celebrate important achievements and milestones with animated slides and audio. Now, what customers have deemed Hurrah!’s #1 feature has expanded capability! You can set Big Events to trigger when something singular happens as before, like a big sale. New improvements also make it simple to set Big Events slides to go off when a specified metric overpasses a certain threshold, like when your team resolves a record number of cases in a month. Now it is even easier to celebrate your team’s progress! Just choose the metric you want to track in the Big Events slide and set a threshold amount to trigger.

Tip: Setting clear and attainable goals for your team is essential. Use the Big Events slide’s new aggregate metric function to increase positive reinforcement when your team reaches KPI targets.

Centralized TV Management System

Hurrah! now lets you register your devices and manage slideshows on different screens all from one centralized location. This is great for offices with multiple display consoles or a decentralized layout. Quickly and easily register your display devices from your admin console with a 4-digit verification code. Device registration means that after initial registration your display devices can all be managed from your admin account, and you will not have to sign in to each display console again.

Tip: Pick a time to get all your display consoles registered and your admin device set up at once. This will make transitioning to the new system quick and easy, so you can get started using Hurrah! 4.0 throughout your office.

Improved Countdown Template

Hurrah! has a new and improved Countdown slide template! A dynamic countdown clock now adjusts its display according to the amount of time remaining. The clock moves to display days, hours, minutes, and then seconds as time gets closer to the end. Plus, we’ve improved the user interface, making setting countdown slides easier than ever.

Tip: Countdowns are a great way to keep your team focused on a goal or deadline, but you can also use them to keep your office culture lively and get team members engaged. For example, use Countdown slides to generate excitement about the big office holiday party, or company retreat coming up.

Video with Audio on Announcement Slides

Now video with audio can now be added to Announcement slides! Make your announcements stand out with sound and video so the whole office notices!

Tip: Skip sending emails that get lost in the vortex of everyone’s inbox. Announcement slides are attention grabbing and perfect for updating your office on everything from employee birthdays to important meetings.

Tip: Customize your announcements with video and sound effects. Improve communication by picking a format that instantly lets people know what’s going on. For example, include the same video and audio every time you announce office seminars and educational events.

Fixes and Refactorings

We are always working to improve our product, even in little ways. Slideshows take up less memory on your devices and run more smoothly overall. We’ve also streamlined user registration. Now new users can register on their devices right in the Hurrah! system, and administrators can assign them proper roles and grant them permission to access to the admin site. Plus we’ve added some other enhancements to promote overall performance.

Hurrah! 4.0 has lots new to offer, and knowing how to get the most out of it is the first step to a more productive, engaged, and energetic workplace.

If you aren’t already investing in your team with Hurrah!, and want to learn why so many companies love it, contact us for a free consultation and demo!

Cheers!

The Hurrah! Team

Hurrah! 4.0

Everything You Need to Know About Hurrah! 4.0

We are constantly working to improve our product to meet the needs of our clients, expand capability, and improve user experience. This time we’ve taken things a step further, and we think you’ll like what we’ve done. Our development and customer success teams joined forces to take what we learned from numerous on-site check-ins and client feedback, and overhaul the Hurrah! Platform.

With Hurrah! 4.0 we’re introducing exciting new features as well as functional improvements that make using Hurrah! easier than ever. Hurrah! 4.0 presents brand new Contest slides, a new Centralized TV Management system, expanded capability in Big Events and Announcements slides, an improved Countdown slide template, streamlined user registration, plus application improvements to overall performance.

Make sure you’re getting the most out of your Tech. Read on for a summary of all the new capabilities and upgrades headed your way with Hurrah! 4.0


New Features

Contests

One of the most requested new features, Hurrah! now features Contests! Motivating your team with friendly competition just got easier and more exciting. Run contests on Bar Graph Leaderboards slides in Hurrah!

Specify the KPI you want to measure and an end time for the contest. The Contest slide will automatically isolate and display the KPI for each participant within the period that the contest is set to run. Let everyone know when the contest ends by selecting a video to go off. Set the Contest Results slide to show up to three winners and choose how long to display the winners in your slideshow.

Aggregate Metrics for Big Events

Big Events are designed to celebrate important achievements and milestones with animated slides and audio. Now what customers have deemed Hurrah!’s #1 feature has expanded capability! Big Events can be triggered when something singular happens as before, but new improvements also make it simple to set Big Events slides to go off when a specified metric overpasses a certain threshold. Now it is even easier to celebrate your team’s progress! Just choose the metric you want to track in the Big Events slide and set a threshold amount to trigger.

Improved Countdown Template

Hurrah! has a new and improved Countdown slide template! A dynamic countdown clock now adjusts its display according to the amount of time remaining. The clock moves to display days, hours, minutes, and then seconds as time gets closer to the end. Plus, we’ve improved the user interface, making setting countdown slides easier than ever.

Audio Enabled for Announcements.

Now video with audio can be added to Announcement slides! Make your announcements stand out with sound and video so the whole office notices!


Platform Upgrades

Centralized TV Management System

Hurrah! now lets you register your devices and manage slideshows on different screens all from one centralized location. This is great for offices with multiple display consoles or a decentralized layout.

Quickly and easily register your display devices from your admin console with a 4-digit verification code. This major upgrade means that after initial registration, your display devices can all be managed from your registered admin device, and you will not have to sign in to each display console again.

Streamlined User Registration

Now new users can register on their devices right in the Hurrah! platform, instead of using a third party server.  Administrators can then assign them proper roles and grant them permission to access to the admin site.

Note: upgrading to the new platform will require all previous users to re-register on their devices once the primary admin account has been set up.


Fixes and Refactorings

We are always working to improve our product, even in little ways. Slideshows now take up less memory on your devices and run more smoothly overall. Plus we’ve added some other enhancements to promote overall performance!

Cheers!

The Hurrah! Team

If you haven’t already implemented your free upgrade to Hurrah! 4.0, contact our customer success team for a consultation and tutorial.

 

Hurrah! is one of the Top Sales Gamification Solutions on G2 Crowd

Great news! We were just ranked as one of the best software companies for Sales Gamification on G2 Crowd!

We’ve been following this leading B2B product review company for a while (including as users), and we really appreciate how they effectively help when it comes to choosing the right product to fit your needs. The review method is impartial and fair in getting to know more about any solution.

That’s why we’re so excited to find ourselves ranked highly in the Sales Gamification section! As G2 Crowd explains on their website, the software in this category “enhances the sales process by adding competition and recognition as additional motivation for sales representatives.”

How did we get there?

The process applied to build the “Sales Gamification Grid”, as they mention on the website, is “determined by customer satisfaction (based on user reviews) and scale (based on market share, vendor size, and social impact)”.

This accomplishment is a direct result of how our customers appreciate what we do. If we are among the best in sales gamification, our clients are to thank.

Hurrah! Leaderboards Reviews Page at G2Crowd

 

We have to admit that for every new review on our page, we carefully analyze in detail! We make sure to heed all advice and understand what we’re doing well and what we need to work on. Which means that each review drives our daily work and future plans!

For example, when the Jacksonville Jaguars Sales Manager, Jeff Miranda, wrote “Hurrah! gives us the ability to efficiently communicate within our sales department and do it in an exciting way”. We got a sense of “mission accomplished” by knowing that the key values we give to Hurrah! are actually being performed.

Hurrah! gives us the ability to efficiently communicate within our sales department and do it in an exciting way, Customer Review Hurrah Leaderboards

This also happened when we read the thoughts of the Director of Strategy & Analytics at Memphis Grizzlies, who stated, “Hurrah! helps to create a competitive atmosphere on the sales floor, gamifies the sales experience, incentivizes CRM use among reps, and is an easy way for active sales reps to get noticed by executives”.

Want to check some other reviews? Check out Hurrah’s profile at G2 Crowd!

If you have any question or thought that you would like to share, do not doubt in getting in touch with us!

Let´s Talk!

We made it through 2017!

We Made it Through 2017!

2017 was an exceptional year for us. We had the chance to meet incredible people, had many meetings and crazy ideas. Our team grew in numbers and our customer base too. We succeeded and failed many times, but in the end, it was certainly a year full of learning and improvement!

That’s why we created this infographic that gathers the most groundbreaking things that happened in 2017!

Hurrah! Sales Leaderboards | We Made it Through 2017!

What do you think about our year? Have some ideas for 2018?

Let’s talk!

Salesforce Users, Meet Better Results with Hurrah! Leaderboards

The day that many have been hoping for is finally here, we’ve integrated Hurrah! Leaderboards with the most popular CRM on the market, Salesforce.

The number of data sources that our product integrates with has grown over time, starting out with Dynamics CRM, leading to multiple data source integrations with several contact center systems, and now Salesforce, making Hurrah! Leaderboards accessible to more sales and customer service teams, spanning every key industry.

Today, we invite the Salesforce community to employ our gamification technology and watch revenues, ROI and productivity soar!

Because who doesn’t enjoy a little healthy competition to get the needle moving?

Gamifying your CRM with Hurrah! means turning the completion of everyday tasks into a game or competition amongst teams or individuals. Organizations who use Hurrah! have reported experiencing added excitement and instant gratification around the sales process. The ability to have consolidated business data, improved CRM user adoption, innovative reporting, new communication channels, and most importantly: improved sales performance.

Hurrah! takes your Salesforce or other designated CRM experience to the next level since you can run contests, showcase rankings, and metrics, and play music, announcements, and videos, etc to liven up the workday. Keep your outbound team(s) engaged, motivated, and rewarded for their good work and effortlessly measure the results.

The Secret to Getting More Out of Your Salesforce CRM

To get started, simply connect Hurrah! Leaderboards to your Salesforce environment using your Salesforce credential. Then, pull the key metrics that you want to broadcast live on one or several TV screens on the sales or contact center floor for all the team to see. Team members and upper management can also view it in their web browsers.

There are so many different ways to leverage the features of Hurrah!. Display (in real-time) the number of calls completed by sales rep per day on your Leaderboard. Also, the revenue generated per team member. You can celebrate the closing of a new deal by playing a video featuring the successful sales rep!

With Hurrah! in your toolkit, you’ll notice winning reps bask in their glory and work hard to defend their title. While underperformers decide to kick it up a notch in order to show the rest of the team who’s “boss”.

Hurrah! Leaderboards are available for Salesforce

As shown in the image above, you can create slides using our metric customization platform within minutes, relaying any data that you have that is in your Salesforce environment and/or other places such as Microsoft Excel or relational databases like SQL Server, Oracle, and IBM DB2.

Not only will you motivate and engage your team so that they compete with each other to surpass their targets, but there are several other positive benefits of gamification. First of all, it can be used to improve the accuracy and cleanliness of data.

Although tedious, it is imperative that prospective and current customer information be entered correctly, are up-to-date and neatly organized in your CRM in order for it to be an effective instrument of growth for your business. One way Hurrah! can aid in this area is the option to create challenges with rules that reward those who keep their Salesforce records detailed and up to date.

Another added benefit of CRM gamification is the resulting increased adoption rate of the CRM tool by your employees. What use is the Salesforce subscription you pay for if your team pays no mind to it, still stuck in its old ways? Gamification will add incentive for your employees to work within the tool. As it will be the only way they can outrank others, boosting individual accountability and the level of transparency within the team.

Last but not least, Hurrah! Leaderboards will help teams using Salesforce to generate live reports accurately and instantly. Due to the improved accuracy of data entry and higher adoption rate, your reports will be more trustworthy and complete. Save time on reporting and focus on your outbound, revenue-generating activities instead.

Are you ready to make a big, positive impact on the culture of your team? Salesforce combined with Hurrah!, Leaderboards can allow you to grow your revenue, track KPI’s, encourage a healthy, competitive atmosphere, and share important milestones throughout your team and with executive level management instantly.

See for yourself how!

alejandro-morales

Ale Morales
CEO @ CRMGamified

Announcing Hurrah! Leaderboards Enterprise Edition with Multiple Datasource Integration

It’s been a busy first half for our Customer Success representatives! Who are in charge of signing new companies up every month. They thoroughly guide every new client through our innovative real-time leaderboards and enterprise gamification processes.

Whether it was the Sales or Customer Service crew of a recognized Sports team, a Professional Service, or an IT shop. We have come to the conclusion that they were all facing similar challenges before knowing about Hurrah!. Although some of them were already tracking their team’s performance by sketching a set of business goals on a whiteboard or online spreadsheet, their method was very basic and old-fashioned.

Hurrah! has been specifically designed to automate and improve such process. It minimizes the hassle while providing an extremely friendly way for employees to stay tuned to their goals. As well as keeping them motivated over time while driving CRM adoption and boosting performance.

One key aspect of our successful leaderboard and performance monitoring tool is the ability to pull data in real time from the existing CRM system. Over the past couple of years, several of our fellow partners successfully implemented Hurrah!, and soon they came back to us with a feature request that caught our attention: the ability to pull some specific data from other data sources since the information was not always available within Dynamics CRM.

Our product development team took this challenge and isolated themselves from the external world for a few months. Today, after gaining some pounds, and performing lots of testing, we are proud to announce the results:

Hurrah! Leaderboards is now able to connect with the most popular enterprise database systems, and even Excel sheets!

pexels-photo-65121

So, what does this mean for a Sales or Customer Service Manager?

Well, either as a fellow partner or as a Dynamics CRM enthusiast, you will not only experience the same level of connectivity you currently have with your favorite CRM but also with other popular databases. Do you love our multi-column chart slide but have some sales data stored in the Phone Systems and Call Center software? Now, you can mix it up with all that rich data stored somewhere else. Such as Microsoft SQL Server, Oracle, IBM DB2, and Excel, to name a few. And broadcast it right away on the TV screens. Do you want to congratulate and launch the Big Event based on some valuable data stored in an external system, either an ERP or a billing system? No problem!

Obviously, this also opens the door to non-Dynamics CRM teams. Allowing Hurrah! to fit in more spaces. Eventually, it would also allow every organization who is willing to experience the excitement of live motivation, engagement, and success. Without considering the system they use to store data and CRM activities.

We trust this feature opens a wide variety of possibilities! Making the broadcast of valuable information a lot easier, regardless of its location.

Another feature we included in this new release, thanks to our customer’s feedback, is the Metric Customization Platform. Metrics are now easier to set up than ever, directly from the administration console (yes, the one that looks like PowerPoint™), just with some quick help from your IT guy and zero dependence on our implementation team.

Feeling excited, right? We encourage you to upgrade for free to the latest version of Hurrah! Enterprise as soon as possible, or ask for a Live Demo and see how it could easily plug into your non-Microsoft CRM system.
alejandro-morales

Ale Morales
CEO @ CRMGamified

Dallas Cowboys use Hurrah! to Motivate Reps and Increase Sales!

Cowboys_Stadium_fieldThe Dallas Cowboys hold several sporting honors, including being the only NFL team to record 20 straight winning seasons.

The Cowboys have a robust sales department that had already been using a CRM since 2007 to track and log sales, but they were lacking a reporting tool.

 

After seeing the way the Hurrah! system’s Big Event alerts worked when sales were recorded, the CRM management team got excited—and knew that if it attracted their attention, it would do the same for their sales reps!

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See how Hurrah! helped Dallas Cowboys Motivate Reps and Increase Sales!

The Minnesota Timberwolves Win BIG with Sales Motivation Technology

012308-TC-Twolves001The history of the Minnesota Timberwolves, an NBA expansion team formed in 1989 is full of great players and impressive accomplishments. They headed to the playoffs 8 consecutive times from 97-2004 and beat Michael Jordan and the Bulls in their heyday.

 
Their Sales team also has a proud history, setting the league attendance record their first year in existence, drawing more than a million fans.

 
See how Hurrah! created the same excitement in their offices as on the court!